Help Center

Creating a PaceBrain account is simple:

1. Click "Sign Up" in the top right corner
2. Enter your email address and create a password
3. Verify your email address
4. Complete your runner profile (goals, experience level, etc.)
5. Start uploading your activity files or logging runs manually

There are two ways to get your activities into PaceBrain:

Option 1: Connect Strava (Recommended)

1. Go to the My Data page from the dashboard
2. Click "Connect Strava" to link your account
3. Authorize PaceBrain to access your activities
4. Your activities will automatically sync

Option 2: Upload Activity Files

1. Go to the My Data page from the dashboard
2. Click the "Upload Activity Files" section
3. Select .GPX, .TCX, .FIT, or .CSV files from your computer
4. Your activities will be processed and appear in your dashboard

Tip: If you use Garmin, Polar, COROS, or other GPS watches, you can export your activity files and upload them to PaceBrain.

PaceBrain accepts activity data from any GPS device or running platform:

• .FIT files: Garmin, Wahoo, COROS, Suunto, and most GPS watches
• .GPX files: Universal GPS format, exported from Strava, Garmin Connect, and others
• .TCX files: Training Center XML from various platforms
• .CSV files: Manual activity logs and exports
• Manual Entry: Log activities directly in the app

Performance DNA is your unique running fingerprint. Our AI analyzes your training patterns to identify:

• Your runner archetype (endurance specialist, speed demon, balanced, etc.)
• Natural strengths and areas for improvement
• Optimal training zones based on your physiology
• Personalized recommendations to maximize your potential

Performance DNA works best with 4+ weeks of activity data, though you can see results with fewer activities.

AI Race Planning provides intelligent race strategies tailored to your fitness:

• Predicted finish times for your target race distance
• Pacing strategies for negative, even, or positive splits
• Elevation-adjusted pacing for hilly courses
• Weather-adjusted predictions

The AI analyzes your recent training, long runs, and race history to generate personalized race plans.

Running Signature is a visual card generator that creates a unique "running DNA" fingerprint you can share on social media. It analyzes your data to create a beautiful visual representation including:

• Pace Patterns: Visual representation of your pace consistency
• Heart Rate Zones: Your training intensity distribution
• Performance Metrics: Key stats from your running history
• Customizable Design: Multiple visual themes and styles

Download or share your Running Signature card directly to social media to show off your unique running identity.

PaceBrain automatically detects and tracks your personal records (PRs) across standard race distances:

• 1K, 5K, 10K, 15K, Half Marathon, Marathon, 50K, 100K
• PR history timeline showing when you achieved each record
• Trend indicators showing improvement or decline
• Celebration animations when you set a new PR
• Share PRs to social media

Heart rate zones help you train at the right intensity. PaceBrain calculates personalized zones based on:

• Your resting heart rate
• Maximum heart rate (detected from activities or user-specified)
• Lactate threshold estimates from pace/HR data

The five zones are:

• Zone 1 (Recovery): Very light, active recovery
• Zone 2 (Aerobic): Easy conversational pace, base building
• Zone 3 (Tempo): Comfortably hard, sustainable effort
• Zone 4 (Threshold): Hard effort, lactate threshold training
• Zone 5 (VO2max): Maximum effort, interval training

Compete with runners worldwide across 6 unique categories based on the past 7 days of activity:

• Distance Dominator: Most distance covered in a week
• Fast Stepper: Highest average cadence
• Endurance Master: Longest single run
• Speed Demon: Fastest pace achieved
• Heart Champion: Best heart rate efficiency
• Cardio Machine: Highest VO2 max estimate

Special Features:

• Rankings update weekly based on your last 7 days of running
• The #1 position holder receives a 24-hour shield protection
• Top-ranked users can use the Knockout feature to challenge others
• Your rank card shows points needed to climb to the next position

Challenges are competitive events to keep you motivated and connected with the running community:

• Distance Challenges: Accumulate distance over a week or month
• Elevation Challenges: Climb a target amount of elevation
• Streak Challenges: Run for consecutive days
• Speed Challenges: Achieve the fastest time or pace

Challenge Features:

• Earn badges and achievements for completing challenges
• Track your progress and see participant leaderboards
• Share your achievements with shareable graphics
• Premium users can create and host custom challenges

Premium users can navigate to the Goals page to set personalized targets:

• Distance goals: Weekly, monthly, or yearly distance targets
• Time goals: Target finish time for a specific race distance
• Race goals: Prepare for an upcoming race with a target date
• Consistency goals: Run X times per week

PaceBrain tracks your progress and provides AI-powered predictions on goal achievement. This is a Premium feature.

AI-generated Training Plans provide structured schedules personalized to your fitness level and goals:

• Plans for 5K, 10K, Half Marathon, and Marathon distances
• Customized based on your current fitness and training history
• Includes easy runs, tempo runs, intervals, and long runs
• Adjustable based on your available training days

Training Plans are a Premium feature.

We take your privacy seriously. Here's how your data is handled:

• Your data is stored securely using industry-standard encryption
• We never sell your personal data to third parties
• Third-party services: We use Stripe for payments, Supabase for data storage, and Strava for activity syncing (with your permission)
• You can request deletion of your account and all associated data at any time

See our Privacy Policy for complete details on how we collect, use, and protect your information.

To delete your account:

1. Go to Settings
2. Click "Delete My Account"
3. Confirm your decision

Important: Account deletion is permanent. All your activities, training plans, and analytics will be removed within 30 days. You can export your data before deleting if you want to keep a copy.

No. We do not sell, rent, or trade your personal information to third parties. Your running data is yours.

We may use anonymized, aggregated statistics for product improvement, but these cannot identify individual users.

Premium unlocks all advanced AI-powered features:

• Unlimited AI Insights: Personalized training recommendations (free users get 2/week)
• Performance DNA: Your unique runner archetype and detailed profile analysis
• Heart Rate Zone Optimization: Personalized zones based on your physiology
• Advanced Analytics: Deep dive into trends, patterns, and performance metrics
• Deficiency Detector: AI identifies gaps in your training
• AI Race Planner: Finish time predictions and pacing strategies
• AI Training Plans: Customized schedules for your goals
• Challenge Creation: Create and host custom challenges
• Goal Setting: Set and track running goals with AI predictions
• Research Library: AI-analyzed running science from PubMed
• Priority Support: Faster response times from our team

See our Pricing page for current plans and detailed comparison.

To cancel your Premium subscription:

1. Go to Settings
2. Click on "Subscription"
3. Click "Cancel Subscription"

You'll retain Premium access until the end of your current billing period. Your data and activities will be preserved, but you'll lose access to Premium features.

Try these troubleshooting steps:

1. Verify the file format is .GPX, .TCX, .FIT, or .CSV
2. Check that the file size is under 10MB
3. Ensure the file contains valid GPS or activity data
4. Try re-exporting the file from your source app/device
5. If still not working, contact support@pacebrain.app with the file

AI predictions improve with more data. Ensure you have:

• More training data (4+ weeks recommended for best accuracy)
• A mix of easy runs, tempo runs, and workouts
• Accurate max heart rate set in your profile
• Recent race results or time trials recorded

If predictions still seem off after meeting these criteria, contact support with details.

To reset your password:

1. Go to the login page
2. Click "Forgot Password?"
3. Enter your email address
4. Check your email for a reset link
5. Follow the link to create a new password

If you don't receive the email within 5 minutes, check your spam folder or contact support@pacebrain.app.